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	<title>Chris Porter &#187; Direct Mail</title>
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	<description>Thoughts on IM and ME</description>
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		<title>1st Class vs 2nd Class Stamps &#8211; the battle.</title>
		<link>http://www.porter.im/1st-class-vs-2nd-class-stamps-the-battle</link>
		<comments>http://www.porter.im/1st-class-vs-2nd-class-stamps-the-battle#comments</comments>
		<pubDate>Thu, 03 Dec 2009 11:07:37 +0000</pubDate>
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				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Direct Mail]]></category>

		<guid isPermaLink="false">http://www.porter.im/?p=29</guid>
		<description><![CDATA[I&#8217;ve been planning a direct mail campaign for the last few weeks and it got me thinking about something my Dad used to say: &#8220;Always use 1st class stamps for your customer&#8217;s mail, after all you don&#8217;t have any second class customers.&#8221; It&#8217;s a sentiment I can get behind but how much does using a [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-thumbnail wp-image-32" title="british-design-classics-stamps-bd10" src="http://www.porter.im/wp-content/uploads/2009/12/british-design-classics-stamps-bd10-150x150.jpg" alt="british-design-classics-stamps-bd10" width="150" height="150" />I&#8217;ve been planning a direct mail campaign for the last few weeks and it got me thinking about something my Dad used to say: &#8220;Always use 1st class stamps for your customer&#8217;s mail, after all you don&#8217;t have any second class customers.&#8221; It&#8217;s a sentiment I can get behind but how much does using a first class stamp really increase profit?</p>
<p>Direct Mail campaigns have many barriers to being profitable.</p>
<p>You have to choose the right prospects, at around 35p+ per mail you don&#8217;t want to send to uninterested people.</p>
<p>You have to hope it gets there. <a href="http://news.bbc.co.uk/1/hi/uk/3681547.stm">14.4 Million pieces of mail</a> were lost or posted through the wrong letterbox in 2007. So say goodbye to at least 1% of your mailed out letters.</p>
<p>And you have to hope that your mail gets opened. There are many <a href="http://diymarketingcommunications.com/creative-postage-options-to-enhance-your-direct-mail-campaigns/">visual clues that indicate your mail is a sales letter</a> (or as the customer will call it&#8230; spam!) and it then goes straight to the bin.</p>
<p>Then once it&#8217;s open it&#8217;s got to <em><strong>sell</strong></em>! My sums are showing that at 50p per mail we&#8217;ll need to have a 0.5% close rate to break even. Beginning with a test batch of 500 we&#8217;ll see how it goes. I&#8217;ll be changing the variables to see what makes a good sales letter and will report back my findings.</p>
<p>One of the main things I&#8217;m interested in trying out is novelty stamps or international stamps. Something that costs around the same price but gives it such a flair you open the letter out of curiosity. I never throw away a letter with a USA airmail stamp because it might be something from my Aunt in the US &#8211; I&#8217;m a 100% open rate customer when there&#8217;s a US stamp involved!</p>
<p>Whether it increases profit or not I&#8217;ll be respecting my customers by using a 1st class stamp to ensure, at the least, a quick delivery. I&#8217;ll just be using 2nd class to pay my bills.</p>
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